Risk–Free Shared Hosting
With HITECH, you can take advantage of a completely hassle–free cloud hosting service. 99.9% server uptime and 30–day money–back guarantees are offered.
A 99.9% Server Uptime
The main advantage of establishing your own shared hosting platform is that you do not need to be worried about compatibility – you set up a specific set of software applications in such a manner so as to work with a given set of hardware elements. The final result is something way more solid and reliable, since there are fewer possible chances of failure. We’ve set up our cloud hosting system atop tried and tested hardware elements and a strongly tweaked version of SELinux in an attempt to create an absolutely safe and secure home for your own web sites.
For this reason, with all our shared hosting plans we offer you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting platform, we have also built our very own internal network in each one of our datacenters. Everything is based on first–class hardware fabricated by Juniper. Moreover, on each and every router, we have installed a firewall with an elaborate algorithm in order to filter out all shady requests.
Hence, in all our data centers – in our US located datacenter, in our UK located datacenter, in our FI located datacenter, in our Eastern Europe located datacenter and in our AU located datacenter, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee applies to all web hosting plans in every datacenter.
A 30–Day Money–Back Guarantee
Even though we have done pretty much everything to curtail all possible risks with our cloud hosting packages and even though our company provides first–rate support, there are cases when the customer simply isn’t pleased with what we have to offer. Or he has to switch to a more robust web hosting solution, like a VPS server or a dedicated server.
Because of this, we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t fully satisfied, you will receive a refund.
24/7 Technical Support
We’ve conscientiously picked each member of our 24x7 support department to make certain that we can offer the best customer care service that you can get. Each one of our tech support engineers has many years of experience working with hosting accounts behind his back, so they know very well what they are doing. What’s more, they are available 24–7 – you can call them at any moment and they will reply as quickly as possible.
Their average ticket response time is under twenty minutes, whereas with other web hosting distributors you need to wait around for days. Plus, we offer a 1–hour response time guarantee. Irrespective of what happens, your questions will be answered in less than 1 hour.
