Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • The Help Center built into our Website Control Panel offers a collection of help articles and regularly asked questions. Aimed at fixing any common problem that you might possibly come across, they are contributed by our support team of capable techs.

  • Top quality support service

  • Tutorial Videos

  • For people who would like to discover how to troubleshoot a typically encountered issue by watching a video tutorial, we have added a selection of video tutorials to our Website Control Panel. All the tutorials are very short and simple to understand. They offer you visual demonstrations of different web site management actions.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24–7 client support service and a 1–hour ticket response time guarantee. Our skillful technicians will be at your disposal day and night to attend to your queries and to troubleshoot any issue that you could come across. Simply send a tech support ticket from the Help Center section and we will get back to you immediately.