1 hour ticket response
We are committed to supplying a quick and adequate reply to each tech support ticket sent by a customer. Our capable client support staff members will examine your question and will offer you the most effective solution. We offer a 1–hour response time guarantee for all support tickets. As a matter of fact, the average ticket response time has proved to be twenty minutes.
A Premium–Quality Client Support Service
Each member of our client care staff has several years of experience in the shared hosting sphere and the majority of them have been with us for at least five years. They all are prepared to answer all your requests in the most competent manner possible.
A User–Friendly Help Center
To help you find a quick hint on how to use a particular service, we have incorporated a very intuitive Help Center section in your Website Control Panel. You can browse through a broad collection of web hosting account management articles and website management articles, take a look at the F.A.Q. database or check our educational video tutorials.
